Teleperformance Philippines
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Industry | Customer management, outsourcing, consulting, professional services |
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Founded | 1996 |
Headquarters | EDSA Greenfield, Mandaluyong, Philippines |
Number of locations | 22 (as of 2024) |
Area served | Worldwide |
Number of employees | 45,000 |
Teleperformance Philippines (TP) is an offshore business process outsourcing and contact center company in the Philippines. It is a subsidiary of the Teleperformance Group.
Company profile
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore business solutions option. The company employs around 45,000 people in the country and operates over 35,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro, and Davao.
Company milestones
Teleperformance was established in the Philippines on April 24, 1996, with its first office located in Taguig, Metro Manila.
In 2002, the company opened its headquarters in Ortigas Center, Pasig.
In 2006, Teleperformance opened its Bacolod site, its first site in the Visayas region.[1][2]
In 2007, Teleperformance launched its largest contact center in Mandaluyong, which later became its official headquarters.
In 2009, the company opened its site at the SM Mall of Asia in Pasay.
From 2008 to 2010, Teleperformance aggressively grew, adding two more sites in Sucat, Parañaque[3] and in Fairview, Quezon City.
In 2011, Teleperformance further expanded with the opening of its sites in Makati[4] and at the Cebu Business Park, its first site in Cebu.[5]
In 2013, Teleperformance further expanded with two sites added, one at SM Antipolo and another at SM City Davao.[6]
In July 2014, Teleperformance announced its acquisition of Aegis’ operations in the Philippines, United States and Puerto Rico from Essar Global Fund's AGC Holdings for $610 million.[7]
In 2015, Teleperformance opened two more sites at SM Aura[8][9] in Taguig City and at Fairview Terraces in Quezon City.
In 2016, Teleperformance launched its sites in Silver City,[10] Pasig and Cagayan de Oro City.[11]
In 2018, Teleperformance launched its 19th site in Vertis North, Quezon City.[12]
Also in 2018, along with its acquisition of Intelenet Global Services[13] and e-Konflux Solutions Inc., Teleperformance launched two new sites in McKinley West, Taguig and Paseo de Roxas, Makati.
In 2020, Teleperformance launched its 22nd site in the Philippines, located in Molino, Bacoor, Cavite.
References
- ^ https://www.visayandailystar.com/archives.visayandailystar.com/2007/January/17/topstory6.htm
- ^ "Teleperformance : programme d'expansion aux Philippines".
- ^ Bourse, Zone. "Teleperformance : poursuit son développement aux Philippines. | Zone bourse". www.zonebourse.com.
- ^ "Teleperformance sets up regional headquarters at Alphaland Southgate Tower". Philstar.com.
- ^ "Teleperformance Philippines Opens New Site in Cebu City". www.newswire.com.
- ^ Chiq, The Giddy (August 8, 2013). "Teleperformance Expands Philippine Footprint: Launches Davao Site".
- ^ News, ABS-CBN (July 10, 2014). "Teleperformance acquires Aegis' BPO operations in PH, US". ABS-CBN News.
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has generic name (help) - ^ Abad, Roderick (June 23, 2015). "Teleperformance opens new site in Taguig | Roderick Abad". BusinessMirror.
- ^ "Grand launch of the new Teleperformance Aura - Official Website of The City of Taguig".
- ^ "PressReader.com - Your favorite newspapers and magazines". www.pressreader.com.
- ^ Admin, CDODev (November 18, 2016). "Teleperformance launches CDO site".
- ^ "Teleperformance to hire thousands of BPO workers". Manila Standard.
- ^ "Teleperformance completes $ 1 billion Intelenet acquisition". The Economic Times.
- CS1 errors: generic name
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- Business process outsourcing companies of the Philippines
- Companies based in Mandaluyong
- Philippine companies established in 1996
- Business services companies established in 1996
- Philippine subsidiaries of foreign companies