SuiteCRM
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| Developer(s) | SalesAgility |
|---|---|
| Initial release | October 23, 2013[1] |
| Stable release | 8.1.1[2]
/ May 24, 2022 |
| Written in | PHP |
| Operating system | Cross-platform |
| Type | Customer Relationship Management |
| License | AGPL |
| Website | suitecrm |
SuiteCRM is a free open-source Customer Relationship Management application for servers that is written in PHP.
It is a software fork of the popular customer relationship management (CRM) system from SugarCRM and its base is built on the last open-source SugarCRM release. The SuiteCRM project began when SugarCRM decided to stop the development of its open-source version.[3] (Open-source CRM is often used as an alternative to proprietary CRM software from major corporations such as HubSpot, Salesforce, and Microsoft Dynamics CRM applications.)
It was originally released on October 21, 2013 as version 7.0 and provides upgrade paths for existing SugarCRM users. It is a greatly extended version of SugarCRM which also contains many additional security fixes that are not available in SugarCRM. It has been downloaded more than 800,000 times since the original release and a community of nearly 90,000 developers and collaborators has joined the project.
It has been adopted by NHS (National Health Service) England's Code4Health[4] programme which seeks to foster open-source in the NHS in England.
SuiteCRM comprises the last release of the SugarCRM Community Edition plus the following additional modules:
- Products
- Quotes
- Contracts
- Invoices
- PDF Templates
- Workflow
- Reporting
- Search
- Events
- Google Maps
- Teams Security
- Portal
- Responsive Theme
- Outlook plugin
- Surveys
In addition to the new modules, extensive bug fixes and many enhancements to the core functionality have been made. There have been over fifty updates since the original project was released.[5] A six-month release cycle is maintained with bug fix and security releases being made available between major releases.[6]
Modules
- Accounts
- Contacts
- Opportunities
- Leads
- Calendar
- Calls
- Meetings
- Email Templates
- Emails
- Emails - LTS
- Tasks
- Notes
- Documents
- Targets
- Target Lists
- Campaigns
- Surveys
- Bugs
- Cases
- Projects
- Spots
- Employees
Advanced Modules
- PDF Templates
- Knowledge Base
- Sales
- Workflows
- Workflow Calculated Fields
- Cases with Portal
- Events
- Reports
- Reschedule
Awards
SuiteCRM won the BOSSIE Award 2015 and BOSSIE Award 2016 for the world's best Open Source CRM. Infoworld, the curators of the BOSSIE awards stated that "In little more than a year, SuiteCRM has inspired the community and emerged as a new leader in open source CRM." The award had been won by SugarCRM for the previous 8 years.[7][8]
See also
References
- ^ "7.0.0". github.com. July 4, 2016. Retrieved December 27, 2014.
- ^ "Release 8.1.1 · salesagility/SuiteCRM-Core · GitHub". suitecrm.com. May 24, 2022. Retrieved May 25, 2022.
- ^ "SugarCRM in the Next 10 Years - SugarCRM Community (archived)". Archived from the original on 29 August 2019.
- ^ Davis, Ewan. "Code 4 Health Website".
- ^ "SuiteCRM Documentation".
- ^ "Releases :: SuiteCRM Documentation".
- ^ staff, InfoWorld (2015-09-16). "Bossie Awards 2015: The best open source applications". InfoWorld. Retrieved 2022-05-28.
- ^ Borck, James R. (2016-09-21). "Bossie Awards 2016: The best open source applications". InfoWorld. Retrieved 2022-05-28.
External links
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- Articles needing additional references from December 2014
- All articles needing additional references
- Articles with a promotional tone from April 2017
- All articles with a promotional tone
- Articles with multiple maintenance issues
- Official website missing URL
- Free customer relationship management software
- Software using the GNU AGPL license