Microsoft Dynamics 365
(Redirected from Dynamics 365)
 | It has been suggested that this article be merged into Microsoft Dynamics. (Discuss) Proposed since March 2022. |
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| Developer(s) | Microsoft |
|---|---|
| Initial release | November 1, 2016 |
| Operating system | Microsoft Windows |
| Type | Enterprise resource planning and customer relationship management |
| License | Proprietary software |
| Website | dynamics |
Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) intelligent business applications announced by Microsoft in July 2016[1] and released on November 1, 2016.
Feature applications
Microsoft Dynamics 365 contains 12 applications:[2]
- Dynamics 365 Sales – Sales Leaders, Sales Operations
- Dynamics 365 Customer Service – Customer Service Leaders, Customer Service Operations
- Dynamics 365 Field Service – Field Service Leaders, Field Service Operations
- Dynamics 365 Human Resource – Attract, Onboard, Core HR
- Dynamics 365 Finance & Operations – Finance Leaders, Operation Leaders
- Dynamics 365 Supply Chain Management - Streamline planning, production, stock, warehouse, and transportation.
- Dynamics 365 Commerce
- Dynamics 365 Project Service Automation – Operation Leaders, Project Leaders
- Dynamics 365 Marketing—Adobe Marketing Cloud, Dynamics 365 for Marketing
- Dynamics 365 Artificial Intelligence – AI for Sales, AI for Customer Service, AI for Market Insight
- Dynamics 365 Mixed Reality – Remote Assist, Layout, Guides
- Dynamics 365 Business Central – ERP for SMBs
See also
References
- ^ Foley, Mary Jo (July 6, 2016). "Microsoft readies combined CRM, ERP Dynamics 365 cloud bundle". ZDNet.
- ^ "Microsoft Dynamics 365" Microsoft website
Further reading
- Bellu, Renato (2018). Microsoft Dynamics 365 For Dummies. For Dummies. ISBN 978-1119508861.
- Houdeshell, Robert (2021). Microsoft Dynamics 365 Project Operations: Deliver profitable projects with effective project planning and productive operational workflows. Packt Publishing. ISBN 978-1801072076.
- Newell, Eric (2021). Mastering Microsoft Dynamics 365 Implementations. Sybex. ISBN 978-1119789321.
External links
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| Open-source | |
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